Shipping policy
Digital Downloads Digital products are delivered instantly via a download link sent to your email upon purchase. No shipping is required. Please check your spam folder if you don't see it within a few minutes.
Physical Products Our physical items (apparel, mugs, journals, phone cases, and wall art prints) are made to order through our print-on-demand partner and shipped directly to you.
- Processing time: 2–7 business days for production before shipment
- Shipping time: 5–10 business days (US domestic) after production is complete
- Total estimated delivery: 7–17 business days from order date
- Shipping carrier: Varies by fulfillment partner (typically USPS, UPS, or FedEx)
Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking to update.
International Shipping We currently ship within the United States. International shipping availability may vary — please contact us before ordering if you're outside the US.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at alriband@icloud.com and we'll work with our fulfillment partner to resolve it.